HOW TO ORDER
You can use the shopping cart or write a message to books [at] p-u-n-c-h.ro
After placing your order you will receive a confirmation email, invoice and payment instructions, depending on your preferred delivery & payment options.
For national orders:
- Credit/Debit Card via payment link
- Bank transfer
- Cash on delivery via courier
For international orders:
- Credit/Debit Card payments via payment link
- Bank transfer (€)
- Paypal transfer (€)
Credit/Debit Card payments are securely processed by Netopia Payments.
We aim to find the fastest and cheapest shipping option for each order, so shipping costs will be calculated individually.
For orders shipped in Romania we use Sameday courier delivery.
- 15 Ron, for orders paid via Credit/Debit Card or bank transfer
- 20 Ron, for orders paid in cash upon delivery
For International orders we use tracked shipping via
- Romanian Post: for orders under 2kg
- Door-to-door courier: for orders above 2kg weight
Items which are rare, fragile or expensive (such as Editions) will be shipped only via insured door-to-door courier.
- Romania, estimated transit time: 1-2 working days.
- European Union, estimated transit time: 5-7 working days.
- Rest of the World, estimated transit time: 10-20 working days.
For international orders, please note delays might occur for postal deliveries due to covid related circumstances.
PACKING AND SHIPPING
We generally pack & ship the items within 1-3 working days after the order has been confirmed. Exceptions will be notified by email in due time.
CANCELLATIONS AND RETURNS
Orders may be cancelled only before they get shipped.
All sales are final and returns are not accepted, unless the items arrived significantly damaged.
DATA PROTECTION POLICY / POLITICA DE CONFIDENȚIALITATE (.pdf download, Romanian)